Your Questions Answered About eLearning

To help you make your decision about purchasing CIEH eLearning training with Envesca, I have put together a list of some of the other questions I get asked about eLearning together with my answers.

What software do I need to run the course?

You just need a supported internet browser, and Adobe Flash Player Version 8.0 or above. You can test your PC to check if Flash is correctly installed. If you do not have Adobe Flash Player installed, download the latest version for free from the Adobe website.

Do I need speakers?

Yes. You will need external speakers or headphones. The course can be completed without audio, but this is not advisable as it could impact the learning effectiveness. I recommend you test your sound before starting, and check your system volume. You can do this in the windows task bar by clicking the speaker icon. On a Mac the volume control icon is on the top bar.

Can I adjust the sound?

Yes. Simply move the volume slider to adjust the volume or click the mute icon on the left to switch off the audio at any time. You can also choose between male and female voice overs.

Will the course work on my Mac?

Yes. The course will run on Mac 10.4 (Tiger) or 10.5 (Leopard) with Safari browser, or Firefox 2.0 and above. You will also need Adobe Flash installed. Our support pages give more details of the minimum technical specifications. 

Will the course work on my PC?

Yes. The course will work on any Windows 2000, 2003, XP or Vista PC with either Internet Explorer 6 and above or Firefox 2.0 and above. Our support pages give more details of the minimum technical specifications.

What if I have a slow internet connection?

If you have a dial-up connection (for example, with a modem speed of 56kbps) the course will not run. The minimum is 256kbps (0.2mbps) which is the lowest speed for most broadband connections. If you have a broadband speed of 1mbps or less the course will run fine, but video will take longer to load and/or may be jumpy. For optimal viewing, we recommend a connection speed of at least 1-2mbps. If you are unsure, you can check your internet connection speed now.

What if I want to revise a topic?

You can access the course at any time, and navigate to a particular module/topic to re-do the learning screens. Additionally, you can download a revision summary in PDF format at the end of each topic.

How long will the course take to complete?

Each course is designed to give between three and six hours of learning depending on the course (this is comparable to classroom training and allows learners to go on to take the CIEH and QCA accredited exam to gain certification). However, some learners may find they progress through the course more quickly.